Quick Bio and Disclaimer
Among other things, Craig Lowery is an IT industry analyst at Gartner Inc., covering cloud computing topics such as managed cloud services, cloud cost management, and platform as a service. Before that, he was a Senior Distinguished Engineer and the Executive Director of Cloud Architecture in the Dell Software Group at Dell Inc. focusing on cloud computing, with special emphasis on workload mobility and hybrid cloud.
This site is a personal endeavor representing his own views and observations about whatever seems to be interesting at the moment. Opinions and views expressed here are not necessarily those of Gartner Inc.
Tag Archives: self-service
In one of my former lives I founded a tech support team on a college campus. Staffed with computer science students, the team was responsible for rolling out and supporting Internet and desktop computing technologies across a population of several … Continue reading